Governance, Risk, Compliance (GRC) Analyst

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

As a GRC Analyst, you will play a pivotal role in ensuring Sword’s compliance with complex regulatory frameworks while driving innovation and efficiency in our Governance, Risk, and Compliance (GRC) programs. You will take ownership of key compliance initiatives, like SOC 2 and ISO 27001. This role functions independently to lead audits and improve risk management processes across the organization. This is an exciting opportunity to join a team where you’ll have a direct impact on safeguarding patient data, managing risk, and ensuring that Sword meets the highest security and compliance standards in the industry.

What you'll be doing:

• Leading the implementation and maintenance of key compliance frameworks such as SOC 2, ISO 27001, HITRUST, and PCI-DSS from day one;
• Working closely with the Director of Risk and Compliance to continuously improve Sword’s GRC programs, driving initiatives to meet high compliance standards across healthcare and AI sectors;
• Taking full ownership of specific compliance certifications and audits, ensuring timely and effective execution;
• Mentoring and supporting junior team members, fostering a culture of continuous learning and improvement in the compliance function;
• Conducting comprehensive risk assessments, including third-party vendor risk management, and proposing strategies to mitigate identified risks;
• Spearheading internal and external audits for current and future compliance initiatives, ensuring accurate and efficient audit preparation and follow-up;
• Developing and enhancing processes related to security questionnaires, client security assessments, and compliance training at all organizational levels.

What you need to have:

• Self-starter approach with the ability to operate with minimal supervision;
• 5+ years of hands-on experience in Information Security certifications with proven success leading complex frameworks like SOC 2, ISO 27001, PCI-DSS, and HITRUST independently;
• Strong track record of implementing Vendor Risk Management Programs from scratch, including third-party audit documentation and compliance reviews;
• Demonstrated experience in conducting and leading audits and maintaining compliance in highly regulated and complex environments such as healthcare and AI;
• Excellent communication and leadership skills, with a demonstrated ability to mentor junior team members and communicate compliance requirements effectively to non-technical audiences;
• In-depth knowledge of relevant laws, regulations, and security standards, particularly in the healthcare sector;
• Strong analytical and problem-solving skills, with a proactive calculated approach to mitigating compliance risks.

What we would love to see:

• Experience with FedRAMP or similar government-focused compliance frameworks;
• A strategic mindset with the ability to identify process improvements and drive compliance initiatives across multiple teams;
• Practical knowledge of security practices, including Penetration Testing, DevSecOps, or other hands-on security skills that can enhance compliance work;
• Demonstrated ability to balance long-term compliance strategy with short-term tactical needs;
• Previous experience in a healthcare startup.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A stimulating environment with room for creativity;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.